Client Background
A multi-national food producer requested help simplifying and streamlining
their procurement work processes, to better accelerate the deployment of
their procurement solution globally.
The Problem
Across the globe, different work processes were used to procure goods and services. For a global procurement software platform to perform efficiently and effectively, standard processes need to be in place.
The Approach
By analyzing and documenting the existing work processes and comparing them to best-in-class methods, personal experience, and work with clients in similar industries, process improvements were developed to improve the efficiency and effectiveness of the client’s procurement process.
The Solution
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Eliminating half of the existing buying channels, which dramatically simplified the user experience and drove out use of less compliant, higher risk procurement methods
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Expanding electronic catalog content, which further guided users to preferred suppliers, helping to improve user satisfaction, savings, and compliance
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Tactical buying processes were created as a mid-value intervention.
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Robust continuous improvement processes helped to check usage of purchasing solutions and drive the development and execution of corrective actions
CASE STUDY: PROCURE-TO-PAY
Several improvements were made, including: